Shipping & Returns
FREE GROUND SHIPPING:
Orders $99 or more qualify for free ground / home delivery within the continental United States.
$10 TWO DAY AIR:
JayBird subsidizes two day air service for orders $99 or more to a flat rate of $10
JayBird subsidizes overnight service for orders $99 or more to a flat rate of $20
JayBird charges the exact Fedex International Economy rate without markup. EXCLUDES duties and taxes.
For all other shipping, see rates below:
Rates shown above are estimates only. Actual shipping costs are quoted in shopping cart after entering your shipping address. Fedex may change rates and include additional delivery area surcharges for remote areas. Estimated rates as shown above are calculated based on a typical 2 lb headphone shipment.
Shipping & Delivery Times
ORDER FULFILLMENT TIME:
JayBird ships your product within 24 hours of your order.
- Fedex Ground / Home delivery: 3-5 Business Days
- Fedex 2 Day: 2 Business Days
- Fedex Standard Overnight: 1 Business Day
- Fedex International Economy: 3-5 Business Days in most cases
JayBird does not ship on weekends or public holidays and on some occasions may take two business days to ship if there are any complications with your order. If your product is on back order you will be notified before purchase (or possibly after sale if unexpected sales volumes occure).
You will receive email confirmations upon order placement, and at time of shipment. Your Fedex shipment will begin tracking at the END OF DAY (or next morning) after your order ships.
APO Address / Military
JayBird ships to Military APO addresses. When entering your shipping address on your order, enter your APO zip and our system will identify the region and fill it in for you. If you experience difficulty try changing the country from USA to the actual country the APO relates to.
Select shipping option "APO or PO Box delivery (USPS)" $12.50.
Shipping takes up to 14 days anywhere in the world. If any complications arise with placing an order to an APO / Military address please contact our customer service team - 1.866.244.3399 / firstname.lastname@example.org / or the chat system located at bottom left corner of screen
30 day Smile-On-Your-Face Guarantee: If you are not completely satisfied with your purchase, you may return your product for a full refund.
See terms of sale, warranty and returns.