Your Jaybird X3 buds come with a directional charging clip. To charge follow the steps below.
NOTE: Make sure to check the charging source before you begin charging. We recommend using a computer as it’s the best and safest method. Anything 1 amp or less is safe. Some chargers can produce a lot more power than is needed to charge your buds, so try and avoid them.
A feature of X3 is the ability to lift the cord off your neck. This allows for your X3 buds to be used either in the traditional under-ear style for music and calls, or over-ear, designed for those wanting a great sports music experience. For setup instructions, check out the steps below as well as the video.
If you intend to use the Jaybird X3 for casual use, we recommend the under-ear setup.
You can use the power button on your buds to activate voice command apps like Siri or Google Now.
Press and hold the power button on your buds for two seconds to activate voice command.
You will hear a tone and the microphone on your buds will activate so you can speak your command.
You can pair your X3 buds with a smartwatch if your smartwatch supports at least Bluetooth 2.1.
Refer to the user guide for your smartwatch for instructions on how to pair a Bluetooth device.
Bluetooth signal strength can vary between smartwatch manufacturers. If you have trouble connecting to your smartwatch or experience that Bluetooth connectivity isn’t ideal, try the following:
Make sure your smartwatch is updated with the latest version of the Operating System (OS).
Wear your smartwatch on the same side as your headphone controller.
Yes, you can use your buds with iPhones, iPods and iPads (with built-in Bluetooth).
See “Pair Jaybird X3 buds to a phone or music device” for pairing steps.
You can find the user manual on jaybirdsport.com under the product page. You can also find it on the support tab, or click on the link below. You can also find all of the tutorials on our YouTube channel, @jaybirdsport.
You can use your X3 buds for Skype calls or other audio and music features on your PC and Mac. You will need to pair your X3 buds to your computer and once connected, you may need to select your buds as the default playback and output device in the audio settings of your computer’s operating system.
If your buds keep turning off, or your device stops playing music, try these suggestions:
Buds keep turning off
Device stops playing music
If you experience issues with the audio cutting in and out, or dropping out, try the following suggestions.
If your gaming console supports Bluetooth connectivity, you can pair and connect your X3 buds and use it for audio and voice chat. You’ll need to check each game for chat availability through Bluetooth.
Yes, your X3 buds can pair and remember 8 phone/music devices. To connect to two devices simultaneously see "Can I connect my X3 buds to two devices simultaneously?".
You can use your buds, but it’s always a good idea to check with the airline first. If you’re listening to music over the internet, you may be restricted to local music unless you connect to the in-flight wi-fi connection. You may also be restricted when using any wireless connection, including Bluetooth, during take-off and landing and may be asked to turn it off until you reach cruising altitude.
If you’re experiencing issues with your buds like connectivity, audio, and distortion, or connecting to the MySound app, you may want to try resetting your headphones.
To reset your buds, follow the steps below.
Note: When you reset your buds, you will lose any saved presets and any saved devices on the paired list. You’ll need to repair your buds to your Bluetooth device.
The ShareMe feature lets you to share the music you are listening to with another pair of X3 buds.
You can redial the last number in your call log by double-pressing the Power button when the buds are not playing music. There may be a delay of up to 8 seconds for the redial feature to work when you have just paused the music.
NOTE: Redial is not available while playing music.
On some Android devices the Bluetooth volume and media volume are not linked. Please check the volume level on your X3 buds as well as on your music device and ensure the volume is not turned all the way up or down.
Your X3 buds come out of the box ready to pair and can remember the pairing information for up to 8 devices.
If you’re trying to pair an additional audio source device, you’ll need to manually initiate pairing mode on your buds:
You can wear your buds under your full face, snowboard or ski helmet, but make sure you put your helmet on carefully as it can pull your buds out of your ear or place additional pressure on the earpiece thus pushing them into your ear canal further.
The Jaybird MySound app gives you the ability to customize the sound profile of your buds in real time. You can access customized presets created by the Jaybird team as well as many others from Jaybird Athletes. You also have the ability to create your own sound profile and save it by using the custom equalizer. If you think you have created the perfect sound profile, share it with the MySound Community and watch as people from around the world save and use your preset.
Additionally, you can use the MySound app to reach out to us for support, feedback and general inquiries about your buds.
If you’re getting complaints from the party on the other side of a call with your Jaybird buds, try the following suggestions:
Right out of the box, your X3 buds come ready to pair. Here’s how:
Turn your X3 buds on.
If you’re pairing your X3 buds to another Bluetooth device, you’ll have to initiate pairing mode:
Multipoint allows you to connect to two devices at the same time. For example, you can be connected to your laptop and to your mobile phone. While listening to music on your laptop, you will be able to accept an incoming call using the inline remote of your X3 buds.
When paired to two or more devices, X3 will automatically try and connect to two devices that have Bluetooth turned on and are in proximity to the X3 buds. Make sure that only the two devices you want to connect to are turned on and in proximity.
To manually connect to two devices in multipoint, do the following:
The cord management clips help keep the cord off your neck and shoulders which is especially useful for active use. For complete over-ear setup instructions check them out "How do I setup/fit my X3 buds?"
Find the right cord length to get a snug fit with no excess slack around the back of your head by pulling the top and bottom cord outwards.
The shirt clip is great for keeping the cord secure. It also helps keep the cord off your neck. Make sure the long side of the clip is on the outside of your shirt.
Which tips you use depends on your preference. Some users prefer silicon while others love the memory foam and sound isolation effect of the Comply tips. Give all options and sizes a try and see what suits you best.
NOTE: The Comply tips should be compressed using your fingers and held in your ear for a few seconds. This gives the foam enough time to expand and create a perfect fit and seal.
Your X3s are fitted with the medium-sized ear fins and silicone tips out of the box. If these are not a good fit for you, please try the large or small options.
See “How do I setup/fit my X3 buds?”
The left and right markings on the ear fins are used to help you find your best fit. The orientation of the ear fins is important for a correct and comfortable fit. The orientation also changes based on whether you’re using a Sport/Active or a Casual fit. The left and right markings will help you get it right.
You can check your X3 battery status in a couple of ways.
The MySound app works with Jaybird X3 and Jaybird Freedom buds. Other Jaybird buds and manufacturers are not supported.
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