Firmware

The latest Jaybird X3 firmware version is 1.4.0. This update has general bug fixes.

Step 1 - Download the app

Using Windows? Download Windows version

Step 2 - Install the app

After the app has downloaded, double click the .dmg file. A Finder window showing its contents will open. Drag and Drop the app into the Applications folder to complete the installation.  

Step 3 - Start the app

Start the app by selecting Jaybird X3 Update Assistant from within the Applications folder.

Step 4 - Follow the instructions

Follow the instructions provided within the app to connect and update your buds.

If you are having any issues with the update process, please contact Jaybird Support.

How do I know if my Jaybird X3 have the latest firmware?

There are two ways to check if your X3 have the latest firmware v1.1.0

1. Jaybird App

Install the Jaybird app and connect your X3 buds

Android: Go to Menu → Support

iOS: Go to Headphones tab → Support

Your X3 firmware will display after the app build number

The latest firmware is v1.4.0, so if you have an earlier version download the Firmware Update Assistant and follow the instructions.

2. Firmware Update Assistant

Download the Firmware Update Assistant and follow the instructions. The Update Assistant will tell you if your X3 already have the latest firmware.

Please note: The Firmware Update Assistant will have a software version. This is different to the headphone firmware version.

If your buds are unresponsive after a successful update, put them back on the charger (connected to a power source) for a few seconds and then remove again. This will get them out of the unresponsive DFU mode after the update.

JAYBIRD X3 SUPPORT

All the help and resources you need for your Jaybird X3 buds

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