Firmware

Why Is My Jaybird Run Charging Case Not Closing?

The Jaybird RUN charging case should click closed easily. If you can not close the charging case, please check the following:

 

  • The ear fins have been installed correctly. The ear fins should be pushed all the way onto the earbuds.
  • The earbuds are seated correctly in the charging case. Use the charging case to guide your earbuds to the correct position. Once placed in the charging case, give the earbud a slight twist to make sure it in the right position and is secure.

If you’ve damaged your charging case, please:

 

Contact Us

 

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