I'm having difficulty updating my Jaybird Tarah. I need some help

Please ensure that your audio device is compatible with the Jaybird App. The Jaybird App runs on devices using iOS 11 and above and Android 6 and above.

If you’re having issues updating your Jaybird Tarah firmware, the earbuds might not be making the appropriate connections. Please check the following:

  1. Verify that you have enough charge on the earbuds.

  2. Make sure your earbuds are connected to the Jaybird App. Please see “HOW CAN I CONNECT MY TARAH TO THE JAYBIRD APP?” to help you connect your earbuds.

If this does not solve your issue, please Contact Us.

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