If you’re experiencing issues with your X4 earbuds including Bluetooth® connectivity, audio and sound distortion, or connecting to the Jaybird App, you may want to try resetting your earbuds.
To reset your earbuds, do the following:
- Turn your X4 earbuds off by holding the Middle Button until the LED illuminates red and then goes off.
- When your earbuds are powered off, press & hold the Middle Button for 5 seconds until the LED starts blinking green/red.
- While the LED is blinking green/red quickly double press the Middle Button. The orange LED will blink twice and you hear a ‘beep’ tone.
4. Now your earbuds are reset and ready to pair. Go to your phone’s/music device’s Bluetooth menu and select X4 to re-pair.
NOTE: When you reset your earbuds, you will lose any saved presets and any saved devices on the paired list.