To hear your surroundings better there are two options.
Wearing your earbuds with the ‘Open’ mode on, allows you to continue hearing environmental sounds or engage in a live conversation without the need to turn them off or remove them from your ears.
To enable Open Mode follow the steps below:
A double tap on either earbud allows you to switch from Open mode to Closed mode and back.
See “WHAT IS OPEN AND CLOSED MODE?”
Fit & Size
If the seal of your earbuds is too good, you feel like your ears are plugged, or you cannot properly hear your surroundings, try the following: