If your buds are not responding, connect the charge clip and USB cable to a power source. This will turn your buds off and perform a soft reset.


If this does not resolve your problem we recommend to reset your buds to their original factory Settings.

Factory reset

1. Put your buds in pairing mode. Turn the buds off, then press and hold the Power Button for more than 4 sec until you see alternating red/green LED.


2. While the LED is flashing red / green double press the Power Button.


3. The LED will turn orange and your buds will turn off.

Button & LED

1. Power buton

2. LED

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