Troubleshooting

Soft reset

If your earbuds are not responding, put your Tarah Pro in the charger cradle and connect the USB charging cradle to a power source. This will turn your earbuds off and perform a soft reset.

Factory reset

If this does not resolve your problem we recommend resetting your earbuds to their original factory settings. Before starting this process please “FORGET” or “REMOVE” your Tarah Pro device in your Bluetooth list of discovered devices in your phone or music device.

 

1. Put your earbuds in to pairing mode. Press and hold the Middle Button until the earbuds turn off. Then press and hold the Middle Button for 5 seconds until the white LED starts blinking.

 

2. While the white LED is blinking press the Middle Button twice.

 

3. The red LED illuminates briefly, and then the white LED starts blinking again.

Button & LED

1. Middle buton

2. LED

Need more support?

If you have any questions that can't be answered here than maybe our community can help.
RUN WITH US

Sign up to receive exclusive offers and updates