If you’re experiencing issues with your Tarah Pro earbuds including Bluetooth connectivity, audio and sound distortion, or connecting to the Jaybird App, you may want to try resetting your earbuds.
Soft reset: If your earbuds are not responding, place your Tarah Pro in the charger cradle and connect the USB charging cradle to a power source. This will turn your earbuds off and perform a soft reset.
Hard reset: If the battery has enough charge but the device does not turn on and you don't see any LED activities, press and hold the Middle Button for 20 seconds and then release the Middle Button. Wait for 5 seconds and turn on your Tarah Pro.
Factory reset: If either of the above does not resolve your problem we recommend resetting your earbuds to their original factory settings. Before starting this process please “FORGET” or “REMOVE” your Tarah Pro device in your Bluetooth list of discovered devices in your phone or music device.