Multipoint allows you to be connected to two devices simultaneously. You can for instance be connected to your laptop and your mobile phone. While listening to music on your laptop you will be able to accept an incoming call on your phone.
1. Ensure your earbuds are up to date. Connect to the Jaybird app to see if a firmware update is available.
2. Ensure your Tarah earbuds are paired and connected to both devices.
3. Make sure that only the two devices you want to connect to are turned on and in proximity.
Your Tarah can remember up to eight paired Bluetooth® devices and can be actively connected two devices at a time.